Wholesale Policy

Welcome!

Thank you for your interest in becoming a Joyya US Wholesale Partner! By partnering with us, you’re helping spark good in communities affected by extreme poverty and modern slavery. We’re excited to work alongside Apparel Decorators, Promotional Product Distributors, Resellers, and Brands based in the US who hold a valid resale certificate and sales tax license.

Minimum Order Requirements

  • $300 wholesale minimum for opening orders.
  • $150 wholesale minimum for reorders.

Shipping

  • All shipping costs are paid by the Wholesale Partner.
  • Joyya will determine the best shipping carrier for each order.
  • Shipping is available to US addresses only.
  • One order cannot be shipped to multiple addresses.

Lead Time

  • Orders ship within 2-5 business days after payment is received.

Pricing

  • Wholesale partners receive a 50% discount on non-sale items.
  • Joyya promotions and discounts do not apply to wholesale orders.

Payment Terms

  • Orders must be paid in full before shipping.
  • Accepted payment methods: PayPal, major credit cards (Visa, Mastercard, Discover, AMEX), and electronic check (upon request and approval).

Returns

  • All sales are final. No returns or exchanges unless items are defective or damaged.

Sales Policy

  • Products may not be sold below MSRP or at a lower price than listed on the Joyya website.
  • Products cannot be resold to other wholesalers or sold in discount outlets.

Defective or Damaged Products

  • Any defective or damaged items must be reported within 5 business days of receiving the order.
  • Items must be postmarked for return within 10 days of delivery.

Private Labeling

  • Joyya branding and tags cannot be removed or replaced.
  • Products must not be sold under any other name.

Digital Marketing

  • Wholesale Partners are encouraged to promote Joyya products online and on social media.
  • Please tag Joyya in promotional posts and use provided marketing materials, which may not be edited.

For questions, contact wholesale@joyya.com.

Violations of this wholesale policy may result in account termination.